Got Questions? We've Got Answers
Welcome to our FAQ section—this is where you’ll find clear, honest answers to the most common questions about Zora Shears, our subscription service, shipping, returns, and more.
ABOUT THE SHEARS
Every pair of Zora Shears is crafted from high-quality Japanese steel, known for its durability, sharpness, and long-lasting edge retention.
Nope! We offer shears designed for both hairstylists and pet groomers. Just look for the specific collections labeled for your profession.
Absolutely. Zora Shears are lightweight, easy to handle, and ideal for professionals at any stage—from students to seasoned stylists and groomers.
With proper care, Zora Shears stay sharp through extended use. If you're a Zora Club member, you can skip sharpening altogether—you’ll receive a fresh pair regularly.
We offer a 14-day money-back guarantee, even if your shears arrive damaged. If you’re not happy, we’ll make it right.
We offer straight shears, curved shears, chunkers, and texturizers. Each model is designed for a specific technique, whether you're shaping, blending, or adding texture.
Yes! Every pair includes a shear case and finger ring inserts. Maintenance kits are available separately.
ZORA Club FAQs
Zora Shears offers a subscription service called the Zora Club. This program lets you receive brand-new shears every 30, 60, or 90 days—at a discounted rate. It’s designed to keep your tools fresh without the hassle of sharpening. You can swap shears, pause deliveries, or cancel anytime.
Joining is easy: just sign up through the Zora Club Membership page. Membership costs just $0.99, and shipping is calculated at checkout.
All Zora Club orders are backed by our 14-day money-back guarantee, even if the shears arrive damaged. If you have any questions or need help getting started, our support team is here for you.
Zora Club Subscription
Zora Club is our shear subscription service. Members receive a new pair of shears every 30, 60, or 90 days—at a discounted price.
When you select a subscription frequency (every 30, 60, or 90 days) on any eligible shear, the Zora Club membership is automatically added to your cart. You don’t need to sign up separately—just choose your frequency and proceed to checkout. The membership costs $0.99 per month
You choose your delivery frequency. Each billing cycle, a new shear is shipped to you automatically. No need to worry about sharpening—just swap in the new pair and keep working at your best.
You can manage everything from your Zora Club account dashboard. Log in to your account using the email you used at checkout. From there, you can update your delivery frequency, swap products, skip a shipment, change your payment method, or cancel your subscription anytime. If you need help accessing your account, our support team is happy to assist.
Yes. You can manage your subscription anytime. Pause, skip, or cancel with no penalties
Log in, go to your Account Dashboard and go to your Subscription Settings. If you need help, just contact us directly.
Yes. Joining Zora Club costs just $0.99. From there, you’ll receive discounted pricing on every shear you receive.
Care & Maintenance
Not if you're a Zora Club member! You’ll always have a fresh pair ready when the new shipment arrives. For non-members, we recommend professional sharpening after extended use.
Always clean your shears after use, avoid dropping them, and store them in a dry place. For optimal longevity, use our Zora Maintenance Kit.
SHIPPING
Orders are usually processed within 1–2 business days. Standard delivery times vary based on your location. Free shipping is available on orders over $200.
Currently, we only ship within the U.S.
We offer a 14-day money-back guarantee—even if the shears are damaged. If you’re not satisfied, simply reach out to our support team.
